They were great to deal with and did what they said theyd do! This rating has decreased by -16% over the last 12 months. -No Recognition Low rate on my FHA loan. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). This month they sold my loan to a new servicer, cancelled my auto-draft, couldn't tell me if my loan number was the same, and gave me the new bank's 1-800 number to call, which does not recognize my social through the automated system. home value: $287,500, Add your home details to see if we have rates for you from our lender partners, Credit score: 720739 ZIP: 77009 Price: $300,000 Down payment: 20%.
Employees also rated Guaranteed Rate 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities. pay off debt etc. Guranteed Rate was great to work with. Lender Fees include Everything was very last minute.
Constant changes to the bonus structure, making it more challenging to get a bonus. and thank you to Matt F! Fast forward 4 months, the loan officer has quit - he texted me I quit call customer service. I WANT TO BREAK FREE - I GOT TO BREAK FREE. Never once was a closing date given, a reason given for the delay or any attempt to salvage my business. 100% remote. Otherwise, not so much. The appraisal came back with missing data, although not the companies fault, was still a huge pain in the butt. Hiring when the industry is doing well and. Very pushy about things that didnt benefit me, had to do a lot of things myself(that they shouldve done) and moved the time of closing with less than a 24hr notice which made me have to call off work last second. Great people to work with, They over hire when times are busy and then go on mass layoff frenzy once work slows down. In addition, they had higher fees like Appraisal fee $600 and then an additional $200 fee for "Rush Appraisal". No raises or performance reviews. Quick hiring process. loan product. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Maybe you dealt with the same folks I did. 38% of employees would recommend working at Guaranteed Rate to a friend and 32% have a positive outlook for the business. They are not authored by Glassdoor. Depending on your role, there tends to be confusion on who to go to for help/support -Being thrown under the bus @ least 5 times a week The pay is low. My most current is a property in Colorado. I was rate comparing with another company and Guaranteed had a better rate and promised a closing within 30 days. I saw that there are a bunch of customer service positions open and I don't know if it's somewhere that would fairly easy for someone with just 1 year of experience. Quite possibly the worst mortgage experience I have had. I didn't get the actual numbers needed for the closing wire transfer until 1030am when my closing was scheduled for noon. We endeavor to provide a positive work experience for every employee at Guaranteed Rate.
closing was quick, agent was always responsive. We are delighted to have you on the Guaranteed Rate Team! SLOPPY Guaranteed Rate has an overall rating of 3.0 out of 5, based on over 1,543 reviews left anonymously by employees. I never stated that I was in a hurry to get this refi done. According to anonymously submitted Glassdoor reviews, Guaranteed Rate employees rate their compensation and benefits as 3.1 out of 5. They treat you right to help veterans and other home buyers to get into their dream homes. Guaranteed Rate mortgage loan service is an awesome company with great people, products and service. Now 3 months after my depositing my check and 5 weeks after realizing their error. This will replace the current featured review for targeted profile. To help speed this along, wed really appreciate it if you would, This category could use your help. The credit scores you see on Credit Karma use the VantageScore 3.0 scoring model. Great benefits Glassdoor has 1,543 Guaranteed Rate reviews submitted anonymously by Guaranteed Rate employees. borrower. You are just a number to them. Cant complain. Credit score: 720739 ZIP: 77009 Loan balance: $230,000 Est. Information is displayed first and foremost for the benefit of consumers. Does anyone know whats the range for TD - Grade 9, Toronto location? responsible for the accuracy and availability of its own advertised terms. Credit Karma is a registered trademark of Credit Karma, LLC. I should have just went with another lender.
THEN the autodraft came out ten days later, so I paid TWICE in a single month which they couldn't refund. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). partners may also use a different scoring model when assessing your creditworthiness.
"If it ain't broke don't fix it" Mark I must agree with you. please review the advertising partners terms and conditions for details. I will not even give it now star but was forced to select a rating. I refinanced with Guaranteed Rate. Upper Management doesn't effectively communicate. Please feel free to reach out to our human resources department if you feel that you need to speak to someone other than your manager. And we do appreciate your feedback. I went with a local mortgage refi. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. How is their IT department for roles like Director or VP? Great staff and always felt like I was important. McDonalds is hiring for $21.00 Hourly - Which is a few dollars less - I think anyone would rather flip burgers, then be under max stress capacity of being a front end processor, underwriter, back end processor, closing coordinator & the other 30 tasks that to be completed! These ratings and reviews are provided by our users. They accidentally deposited it into the wrong bank account. too many direct reports to adequately support their teams. -Treats employees like trash Again, they said that was negotiable. Only mortgage activity by Credit Karma Mortgage, Inc., dba Credit Karma is licensed by the State of New York. Were a little short on data, but you can help. Had the most horrible experience with Kristen Stuble, loan coordinator. The interest rates, annual percentage rates, and other terms THEN THIS IS THE 100% FIT JOB FOR YOU!!! They also put all their underwriters on a furlough, then went through three lay-offs but somehow found money to take the entire sales staff and their significant others on an all expenses paid trip for one week to Cancun right in the middle of all that while those of us left in the office were made to stress about when we would be losing our jobs. NEVER USE THEM. -Was good when good management was working here. No promotions. $500 spent/wasted on an appraisal that would not be refunded "because it was paid to the appraiser" and then a 2nd request for a credit report because the 1st one expired because they took so long. -Great Co-Workers (Underwriters) by you and our advertising partners. They kept me informed every step of the way. Coming soon! This Job Would Have Been A 5 Star Until: You essentially dumped 4 Jobs on one person! I was told by ric that "my team has 100 percent satisfaction", I am literally certain that that cannot possibly be the case with the amount of frustrating circumstances in a routine refinance at the highest possible income and credit qualifications are. You will be told to stay past work hours if everything isn't done. 20072022 Credit Karma, LLC. I have been forced to make an extra payment to avoid late fees and my credit score getting affected. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. -Cut bonuses Find out more about, 38% of Guaranteed Rate employees would recommend working there to a friend, Get started with your Free Employer Profile, When business is booming they love you when it gets slow the love is lost. Start new departments and eliminates them all the time. Enjoyed the experience! Made a lot of promises but never followed through. They had the same current rate as the other two, but theirs included costs to "buy down" the rate to make it equal to the other two. I was left out to dry. advertising partners. Decision making rolls up to chief growth officer and CEO of mortgage company who have even less insurance acumen/experience. -Constant changes -Over hires, than does massive layoffs without notice. To Top it all off, I could have closed with numerous other lenders and been saving money with a new lower rate. Are you sure you want to replace it? Rates Companies can ask for reviews via automatic invitations. They are crooks and thieves. At first the people I dealt with were professional and courteous, however, that went downhill as the loan process progressed. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I still havent gotten credit for my payment. Though you are no longer with us at Guaranteed Rate, we sincerely hope that your next position is a great fit for you. Chose this company as one of my 3 to get refi quotes. Do yourself a favor and find someone else. All I can say is incompetent, terrible communicator, does't return calls or messages until she's ready regardless of the urgency for the borrower! Your web browser (Internet Explorer) is out of date and no longer supported. When it gets slow, they will do a massive layoff. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Best training and Intranet resources
Company pays great!! Best company to work with !! They are crooks and thieves. No explanation was given despite repeated attempts to reach someone. 38% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Guaranteed Rate employees rate their compensation and benefits as 3.1 out of 5. Your response will be removed from the review this cannot be undone. We used guaranteed rate to apply for our first home loan and then again to refi. This rating reflects the overall rating of Guaranteed Rate and is not affected by filters. and other terms were retrieved via the Mortech rate engine. -Love doing 4 jobs (LITERALLY) for pay that should technically be considered poverty: after taxes you get $200.00 (Bonus)- Which Don't even pay my cell phone bill. They waived the appraisal fee. EVER. Trust me! In addition, this information does not originate from us and thus, we do not guarantee its accuracy. I am so disappointed with the service and lack of integrity within Guaranteed Rate. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). -No communication within the company Oh did I mentioned I had final approval a month ago? I made my first payment in Mid April. Ability to work from home We do not endorse any lender or provider, in particular. Product name, logo, brands, and other trademarks featured or referred to within Does anyone know about the Operation sales support analyst role at blackrock? They simply didn't listen to what I wanted. Find out more about salaries and benefits at Guaranteed Rate. provided them with a copy of the back of the check. -Being micromanaged Great place to work if all you care about is money when they are willing to pay it. This rating has decreased by -14% over the last 12 months. Credit Karma, LLC. We appreciate all your efforts at Guaranteed Rate, and we hope that your next position is truly rewarding. It is almost 10 grand below average. We sincerely hope that your next position is a great fit for you. It is an inclusive workplace. NEVER USE THEM. Claim your profile to access Trustpilots free business tools and connect with customers. The turnover and the layoff rate is ridiculously high. How is pay, wlb & work culture. Perhaps this crazy market is too much for this company to handle. Pros & Cons are excerpts from user reviews. The Company cut more and more positions and closed departments , laid off almost half the underwriting staff and put those jobs and responsibilities solely on the shoulders of the underwriters while still expecting them to do their own jobs error free all while cutting all their overtime and consequently their bonus as underwriters were now unable to do the new volume of work required in the shorter time frame. Thank you for taking the time to leave us your thoughts. -Being bullied by the PODS with nasty emails In June I noticed I didnt get credit for it. Loan Office Quit in the Middle of my Refi. Since I own the company (self-employed) I knew the process would require many documents.
Anyone here work at Prudential Financials in Newark, NJ? They made every effort to answer any question I had regarding the loan process. just 4 months of wasting my time and losing out on another opportunity with a reputable bank. The management don't care if you have a family. Our experience was terrible, one error after another! Everything was done within the allotted time. The rep was very kind and said these fees were all negotiable. They came back with a loan statement that was full of extremely high fees. Rampant with ineptitude and poor customer service. We use dedicated people and clever technology to safeguard our platform. According to reviews on Glassdoor, employees commonly mention the pros of working at Guaranteed Rate to be work life balance, culture, coworkers and the cons to be senior leadership, benefits, career development. I currently have two loans on two different properties with Guaranteed Rate. This is a high churn agency with frequent lay offs. This site may be compensated through third party advertisers. I can't speak for all the staff just the experience I unfortunately had with these 2 people. The online payment options is great also. Everything is explained in great detail and their response time is amazing. 2022 Trustpilot, Inc. All rights reserved. Here are 8 tips for writing great reviews. Lenders do not endorse or guarantee this content, are not responsible for it, and may not even be aware of it. -Great Resource Center: To help find items needed for UW application, commitment, underwriting, processing fees or similar fees and do not Credit Karma is committed to ensuring digital accessibility for people with disabilities. Once upon a time WHEN they were willing to compensate employees for their work and amount of time they were expected to work, ( i.e, 7 days a week 10-15 hours a day, every holiday ) the pay was fantastic. About These Rates: The lenders whose rates and other terms appear on this site are our Strong base and commission structure for me - don't know if this held true for everyone. Credit Karma are the property of their respective trademark holders. Yet, from application to closing, the process took 3 1/2 weeks. Fun opportunities for personal growth and fun, No Job Security: As soon as revenue goes even a little bit down, their gut reaction is always to fire more people or insist there is no overtime allowed, even when its absolutely needed because you are short staffed in your department displays on its own website or on other advertising platforms. At first the people I dealt with were professional and courteous, however, that went downhill as the loan process progressed. They overhire and overfire constantly. advertised here are estimates provided by those advertising partners based on the annual percentage rate and loan terms will be determined by the advertising partners We do appreciate all your efforts and hope that you will remain on a successful path here with us. assessment of your creditworthiness and other factors after you select and apply for a As if people dont have children, bills, or a roof over their head that they need to pay for. I have never submitted more documents of the same kind to multiple teams. Average closing time is calculated using lock to fund dates in 2017. I was treated like I was 20 years old putting 3% down and a credit score in the low 400s. Steve Walkowiak, loan officer, was pleasant, however, after closing he disappeared, no return emails or phone messages, expenses that were discussed prior to closing were not met, additional unexpected cost, which was addressed multiple time prior to closing was added and was told it could not be fixed, their fault not the borrowed we had to eat it or lose the house. The articles you read here come from the opinions of our editorial team. -Colleagues throughout the company are just completely rude to each other. I refinanced with Guaranteed Rate. Everything was super easy to submit and everything was done online. We take all feedback seriously and appreciate you sharing yours. Don't expect to be here long term. Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. such fees in which the lender does not profit and are passed directly through to the This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Anyone can write a Trustpilot review. to work with in a fun lofty office with a corporate chef and gym. And we do appreciate your feedback. They have still not given me my money back despite overnightingit 3 days ago. Please download one of these up-to-date, free and excellent browsers: Disastrous experience! Guaranteed Rate Inc. is a US residential mortgage company headquartered in Chicago, Illinois. Their platform is clean, secure, and easy to use. He did not sell be a pipe dream but helped me understand what I can do. Information is provided by the mortgage lender. Great team of people, always there for you whenever they are needed. We appreciate you taking the time to leave us your feedback and wish you all the best at your next endeavor. information you entered above and they do not bind any lender. I escalated to his branch manager who at first sounded like he was there to help me and then a week later said the file was denied. provided them with a copy of the back of the check. 38% of Guaranteed Rate employees would recommend working there to a friend based on Glassdoor reviews. California loans arranged pursuant to Dep't of Business Oversight Finance Lenders License #60DBO-78868. I made my first payment in Mid April. Also depending on your role, you can anticipate wearing many hats without a change in your salary, regardless of your workload Benefits are too expensive and no 401k matching. Native Hawaiian or Other Pacific Islander, Opens the Fishbowl by Glassdoor site in a new window. If I could do less than one star I would. amounts and APRs shown here do not include taxes and insurance. My experience with Guaranteed Rates was a horror story. shown here may be retrieved using a different scoring model, and our advertising Super helpful throughout the whole process. Are you sure you want to remove this review from being featured for targeted profile? Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. The benefits are good. Strives to cultivate an inclusive work environment Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. Thank you from the bottom of my heart! Our marketing partners dont review, approve or endorse our editorial content. We appreciate your candid feedback, and we regret that your time at Guaranteed Rate was not an optimal experience.
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