", "They had a delay and a child keep banging the back of my seat", "Carry on baggage fee which is $50 which is completely ridiculous I had to pay for a thing of water which was also ridiculous.. the seats were okay but could have more comfort in them. ", "Spirit is HORRIBLE. It is clearly a business decision and United makes more money that way; but at what cost? ", "There was plenty of room because I upgraded to 1st class. ", "Delayed more than once missed connecting flight and didnt put me up in a hotel for the night", "The plane was nice and clean. The man at the booth was very rude, telling us this was a curtosey and didn't have to rebook our flight. ", "I don't want to have to download an app for a service I don't use but every few months.
Pleasantly surprised as I have never been on such a small plane. Saying the flight was so quick, they werent even getting it out. ". It was hotter than heck when we boarded, but were given an 8oz water midway through. Unfortunately, the Silver Airways representative rudely told me that the airlines had close the doors 15 minutes prior to departure. I didn't get home until 11:30pm. The door had already been closed when I got there. ", "the flight itself was fast and not bumpy at all, other than this everything else was not great. The staff acted like they did not enjoy their professions.
So who know why they cancel flights. ", "My 2+ hour flight was made better by the great conversation of my flight attendant. We took his advice, came back, and the flight cost was over $1,000 each. Mever again will I fly Spirit airlines or recommend to anyone! That is something comforting about a pilot connecting with his crew and the people aboard the flight. The process created so much frustration and wasted so much time. We were the only plane that had landed and we only had 20 people on our flight. If you read this, save yourself the trouble.
I was in the worst sear on the plane. There is no food, wifi, or in flight entertainment. The sit assignment for people who didn't have sit assign was slow. This caused unnecessary stress. ", "The seats on the plane where nice and spacious. Took a long time to get luggage at bag claim. Wore Bluetooth headset around his neck. She is the only manger in the airport that has a code to change anything including giving my money back. The flight was great. Heartless", "The aircraft was full and they had a nonworking lavatory. During the flight he tried to place his head on my shoulder and tried to get close to me. In other words, I arrived 4 mins after they had closed the doors, and insisted on NOT letting me in. I will never never fly them again.
Not much I could do with that. Then they Assign me a new seat and when I got on the flight, someone was in my seat", "Crew were great, on time, helpful, friendly. ", "im not one to complain but Wiskey Tango Foxtrot. I sat in row 20 and it was very cold during flight. Very friendly, the captain kept us informed if turbulence was expected. ", "My status as elite plus was no considered to get a good seat or the chance to upgrade. Climbing stairs down to tarmac, bus ride, climbing up stairs to plane. ", "Our family was separated on different flights and we had to pay an additional $251 to get our minor daughter moved to our flight. I was told I would be sent an e-mail to reset my password. I hold the airline and the airport responsible for my stuff getting tossed out.
Additionally seats are extremely small(and I am not a big person), no inflight entertainment available at all, no option for an electronic boarding pass and additionally the flight was delayed. ", "I miss my second leg because of United and had to wait 7 hours for the next plane. ruined my vacation", "United took GREAT care of me. When I first sat down he was speaking to me and trying to hit on me but I showed that I wasnt interested. Pilots made up flight time and arrived early, in spite of late departure. Like I said, the airline didn't do much to rectify the situation. Friendlier crew who could look like they enjoy their job more. Luckily, we had checked on our own through a third party app,. i was charged $50 to check, and most of the overhead compartments were partially empty.. robbery. ", "From check in from Delta App till receiving luggage, very smooth and painless process. They made boarding and the rest of the trip a wonderful experience. One lady was trying to make a sales pitch for a new master card and you could tell she was reading and there were long pauses. ", "Poor crew service and terrible airplane seats", "Quick and flawless despite a busy airport in Orlando. That being said, AA makes the best of your cramp quarters with free online movies and television, and a power outlet for your cell on the headrest in front of you, which is so convenient and makes up for the tight seating! He didn't see my carry-on bag so I had to pay an extra $50 at the gate which should have been caught at the moment I checked in. The only reason I flew is because I didn't have a choice with my connection flight. Big deal! Not as rude and nasty as Silva airways agents who threatened me. I get the bare fare concept, but who flys with no luggage at at? Once we are the gate the delta staff had a hard time getting a wheelchair victim on the plane. We get to the gate and it's delayed an hour. They did not honor the money that had already been paid to them. Charging for snacks seemed outrageous & asinine. ", "Plane was clean. My cramped and uncomfortable seat was covered in chips upon arrival and there was trash on the ground. We may not be able to meet the redemption requirements and will probably lose the entire value. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight from Orlando Airport to Alabama is likely to change within 7 days, so travelers know whether to wait or book now. Although I got a cheeper flight through spirit initially, I paid about the same price as any other airline would have cost by the time I added in my bag and reserving my seat. I didn't like that we had to use our own electronic device to access the entertainment system. ", "The flight was delayed, there was 4 of us and we had to pay $80 for 1 luggage they didn't give anything complimentary not even a bottle of water. The seat was uncomfortable. Energyefficiency report. Everyone was wonderful and very professional", "Direct flight. I nearly missed the flight. He turns to the guy next to him and in Spanish asked where she went and he said she went to the house. The low-ish price is simply not worth it. The representative couldnt help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. 2. ", "Too many delays delay at boarding, delay on tarmac before takeoff, delay after landing because gate was occupied, and delay with jet bridge", "The space between the seats could be better", "Announcements not clear in airport. ", "They forgot to plan a pilot.also the crew was 45 min late", "Offered a seat in the exit row at the gate. Service, comfort, entertainment and all other categories rank a distant second to getting to one's destination.
There is not much padding & the seats get really hard.
I gave a lower score for the crew on the ground", "There was very little communication at the gate regarding delays, and no communication regarding updated ETA. I was supposed to be in Georgia around 8:30 am. And I asked the flight attendant that the lavatory was broken and he told me no there was somebody in there and he lied. When I noticed this, I started paying closer attention. The first time I flew spirit, they didnt give us the baggage carousel and the attendant in airport didnt know. Service was smooth though food not great but then it is airplane food. Very much appreciated! Butfree snack mix and direct tv to apologize. Paid more attention to the men on the flight. There was no craziness from the passengers. I would never recommend this airline to anyone traveling!!! Some early boarders were allowed to exceed the one-bag in the overhead rules. ", "Nothing was together, missed connection. ", "The boarding process felt very disorganized, crew checking names with tickets was not very polite, and very curt with us. ", "After going through an extensive line because of security check, I arrived to my designated gate 11 minutes prior to departure. For that reason, Joe missed the flight. ", "Everything. Airline staff were surly even though it was not my fault. Duh. They wanted to charge for most everything. Thank you!! We will never book on Spirit again. Got my bag rapidly at Lax. ", "Delayed in air by storms in PNS for additional 62 minutes flight time", "Silver did not let us down and made the landing in PNS", "You get what you pay for just sayin", "Flight was delayed due to weather issues and for over 2 hours we received little to no information about what was going on, totally unacceptable in today's world..the 2 people at the gate were, or told us they were, left in the dark the entire time..it was VERY frustrating and I feel I should be reimbursed for the lack of professionalism and customer service..it was a joke. Will never fly sliver airways again. When I asked one of the employees for the proper gate number they gave me another gate number that was incorrect I ran to that gate and the person there than give me the correct number but by the time I got to that gate I missed my flight After dealing with that I was lucky enough to talk to somebody who was helpful at the customer service table. The "driving" was smooth and even the landing was comfortable. ", "we had a l long wait getting to the gate. I'm in the military and fly constantly and have never had this horrible experience. Before we board the plane we asked again about our luggage and they told me the luggages were in the plane. ", "Nice modern plane. They gave me a lousy food voucher worth 7 dollars. I saw older and plus size attendants. The worst is when u get to the check in booth, they say it with such an attitude. I just sucks. The representative treated me poorly, and was not helpful at that moment. ", "Our flight attendant Carmen was Amazing!! ", "Getting our boarding pass to print was a nightmare. They also try to get you to fill out for a credit card to earn points for a free flight. Snack selections were limited regarding choices and variety. ", "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster", "I was unable to upgrade my seat selection. all others just looked on. ", "Not enough personnel at check-in area generates long waiting timenifnyoubneednassistance. Thankfully two women who just got done offered to do the flight, so our flight wasn't cancelled. I flew them once, will never again.
Long story short i called back spoke to another manager Yana and she was the rudest lady ever! The frequent flyer number from Aeromexico was not passed correctly to Delta aystem and it caused all these issues", "Had to buy a one-way ticket on American, as Delta would not move me to another airline,", "Great entertainment, good food, nice staff. No alternative flights were available, so we had to book on another airline and cancel the Spirit tickets. Can small kids and their parents be seated in a separate area near the east of the plane where they're crying won't be so disruptive? KAYAK is a travel search engine. At Orlando airport, the signs for Silver airways are not seen to show where ticket counter is located. ", "On arrival at the airport, help was needed to get the boarding pass but there was no one at the ticket counter to help. It was not fair. When I tried to explain to the attendants by gate A6 (Jackie and E Badi) that I have a party of four and I could not leave anyone behind they called security on me for not going on the plane. I always fly BDL to MCO and back. ", "I did not like the limited food selections and the small portions that were served. ", "Cordiality of the flight attendant and captain/pilot. ", "The seats were too crowded and not comfortable even for only 3 hours flight.
We started our vacation upset and aggregated. ", "Did'nt like the extra $100 for checked bag fee while other airline charge only $50", "Ridiculous charges for everything you get on other carriers for free: printing boarding pass, choosing a seat,water, carry on bag allowance.
", "you have to buy the upgraded seats for a positive experience. I know I will not pick them again", "Seats that are too small for a 6 foot male. Costumer services at the airport needs a bit of an improvement. I missed a day on the Time share in Orlando. So I would really like that if Spirit would include that. ", "Arriving in 2 hrs from Orlando to laguardia! Once the security officers came they heard both stories saw that this was a waste of their time and told us all to file a complaint after getting the employees names. The back of the seat.as well as no room at all to sit!
There is absolutely no room to move. I shouldn't have to pay extra for entertainment & an outlet on a 2+ hour flight. The pic showed a lot of leg room and when I sat down the leg room was the worst I've ever had in a place. For example I recently took a flight from Las Vegas Nevada to Melbourne Florida and that pilot on Delta explained where landmarks were all along the way. Horrible flight. I had on a long sleeved shirt, a sweater and a coat, and I was freezing the entire trip. And that we received pilot report that "we will be in the air about an hour and a half". ", "There was no gate agent available to answer questions and flight was delayed without any announcements or updates until after original takeoff time. Sitting in seat 2A, we chatted the entire time about all sorts of things that that made the trip seem a lot shorter.
", "The plane was smaller than I expected and rickety.
", "Flight was delayed 2 hours and another hour once we boarded. ", "Overall flight experience was my best of the year by far (10+ flights thus far). def. Also like to know that there still is free carry ons allowed. The crew was friendly. The lady who was flight attendant. The first time I went through, nobody said anything about it. ", "The alert was finally sent to us well past the time we would have been going through security. When we were ready to land, they told us they were circling around because there was a plane lading and they didn't know about it. Slow deboarding process and air conditioning was not running and with the full flight it wS uncomfortable. Hot not enough air flow", "It was good organized. I'm not sure what there business model is: "fly us once, then you'll know to never fly us again?" ", "Better seat cushions! Thats important to me. No leg room. ", "Flight cancelled due to weather. That is the primary function of an airline and United has compromised that through the overbooking practice. ", "It's a long time in an ever smaller seat", "Nothing other than being able to get off this plane ride as soon as possible. ", "The flight timings and the arrival time", "ground staff was rude when I asked for clarification because the descripency between app in formation and unclear voice announcements. ", "Flights were both on time and boarded quickly. They cancelled my flight and would do nothing about it, other than give me a partial refund and a coupon for a hotel. We called the airlines repeatedly in an effort to cancel the ticket before the flight. The gate agents didn't know about the second delay until they were informed by passengers receiving the email. Sneakly little unethical you know what . Inflight WiFi entertainment didnt work at all. ", "Upon return, both planes were late. ", "The landing was a bit rough, but that happens and it is a small plane. Not happy, extremely disappointed. ", "Seats are uncomfortable and crew expended one hour trying to get the count right", "Web site was not user friendly, customer service on phone was poor, the people did not understand me and were difficult to understand, gave me poor info", "Spirit always gets to your destination earlier than the others flights. I would avoid them at all costs, you can always drive. Had to buy a hotel in Phoenix", "How late the take off was and boarding and landing an hour later then expected", "Flight was great. Was told I had to sign up to be a Free Spirit Member to get my boarding pass. Flight was good. Never again and i will warn everyone about this airline and their customer service! ", "The flight crew was polite and attended to my needs and they were actually funny. The pretty much treated me and the other passengers like we were to blame for the plane not working right. There was not pilot", "They could've fed us or least gave us more drinks when we were rerouted and stick in the Norfolk airport for hours. Even though the flight was delayed, we ended up boarding earlier than expected and arrived pretty close to our original expected arrival time. Guess it's better to be too cool than too hot. Go to the front they put me on the next flight at 6pm (8 hours from the original flight I was booked for) That one gets delayed 2 hours and at this point the plane is over booked so I figured I'll just give up my seat and fly another day. The nit picking things. Nearby passengers retrieved blankets from their carry on baggage. also no complimentary snack or drink. I put Sara, from the front desk, back on the phone and between her and the rep we got our boarding pass. Not all of the flight crew was like that, but the over all feeling existed. If we waiting for fly from 8Pm delay we may be home or be home at midnight time that is very bad. I'm a female of average height/weight and I was cramped. ", "Staff gave me a refund for return flight& baggage fee", "I was supposed to depart at 10 pm. Gate was fine. However, when he confirmed his flight home, he was told it was canceled because he "no showed!" It was TSA agent who told me I would be required to check the bag by Spirit as it didn't meet carry on criteria and if I didn't check now, would be $100 at gate. Didnt wear jacket, didnt even know he was a member of the crew until he walked the aisles mid flight. I had to find a rental car to drive overnight from Orlando to Atlanta.
The credit policy is draconian. No one was informed in Panama City Beach that they had removed our luggage in Tampa. Also a Coke would be nice instead of just water. Confirm policies on booking site. My luggage was over by 2lbs (42lbs) and was charged another $30.00 aside from the $40.00 I already paid for my luggage. So I book a flight with United and go back to the house. Then connect to other flight from Chicago to Madison & the thing but, different passengers! I have no idea why anyone would select United on purpose. made that request 6 times before I waited 30 minutes to get a rep on the phone. I asked her and the Spirit clerk (3) if this was a TSA/ Spirit racket with kickbacks for TSA and/or Spirit and NOT on of them laughed, smiled, or denied this question.
First class was not as good as economy on other airlines. Flight attendant inquired about comfort. She did her best to accommodate myself and three other friends unfortunately the next flight was over booked and only had two seats open. ", "Quick boarding and flight left on time, arrived on time, crew was friendly and comfort was reasonably good for the type of plane. End up we back to Dallas 9Pm is bad.
They put me standby on that same flight. ", "Direct flight on time. ", "The original flight from Latrobe to Orlando was cancelled leading to a scramble to find a new flight elsewhere, since the next Spirit flight available was in 2 days.
There was construction and no clear directions to get to the gates , what made the lines extra long and people getting confused.
I was able to take a good nap.
She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. ", "Because it is a small plane, the cabin noise was noticeably louder.
orlando to alabama flights
